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BEGIN:VEVENT
DTSTART:20250311T160000Z
DTEND:20250311T170000Z
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SUMMARY:Business Resource Luncheon: Customer Service & Culture
DESCRIPTION:Join us for a Free Lunch & Learn designed specifically to help our small business owners and their teams elevate customer service and build a thriving workplace culture.\n\nWho Should Attend:\n\n\n	Small business owners\, managers\, and team members eager to enhance their customer service skills and workplace dynamics.\n\n\nWhat You'll Learn:\n\n\n	\n	Customer Service Excellence:\n\n	\n		The key elements of exceptional customer service.\n		Strategies for handling difficult customer interactions with confidence.\n		How to turn first-time customers into loyal advocates.\n	\n	\n	\n	Building a Positive Workplace Culture:\n\n	\n		Why culture matters for small businesses.\n		Simple ways to create a collaborative and motivated team environment.\n		The role of leadership in fostering trust\, communication\, and engagement.\n	\n	\n	\n	Practical Tools for Success:\n\n	\n		Real-world examples of customer service and culture done right.\n		Interactive exercises to apply the lessons to your own business.\n		Actionable tips to implement immediately for lasting results.
X-ALT-DESC;FMTTYPE=text/html:<div>\n<p><img alt="" height="465" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1709/Image/BUSINESS_RESOURCE_LUNCHEON/businessresourcefb5.png" style="width: 555px\; height: 465px\;" width="555" /><br />\n<br />\n<br />\n<span style="font-size:14px\;">Join us for a <strong>Free Lunch &amp\; Learn</strong> designed specifically to help our&nbsp\;small business owners and their&nbsp\;teams elevate customer service and build a thriving workplace culture.</span></p>\n\n<p><strong>Who Should Attend:</strong></p>\n\n<ul>\n	<li>Small business owners\, managers\, and team members eager to enhance their customer service skills and workplace dynamics.</li>\n</ul>\n\n<p><strong>What You&rsquo\;ll Learn:</strong></p>\n\n<ol>\n	<li>\n	<p><strong>Customer Service Excellence:</strong></p>\n\n	<ul>\n		<li>The key elements of exceptional customer service.</li>\n		<li>Strategies for handling difficult customer interactions with confidence.</li>\n		<li>How to turn first-time customers into loyal advocates.</li>\n	</ul>\n	</li>\n	<li>\n	<p><strong>Building a Positive Workplace Culture:</strong></p>\n\n	<ul>\n		<li>Why culture matters for small businesses.</li>\n		<li>Simple ways to create a collaborative and motivated team environment.</li>\n		<li>The role of leadership in fostering trust\, communication\, and engagement.</li>\n	</ul>\n	</li>\n	<li>\n	<p><strong>Practical Tools for Success:</strong></p>\n\n	<ul>\n		<li>Real-world examples of customer service and culture done right.</li>\n		<li>Interactive exercises to apply the lessons to your own business.</li>\n		<li>Actionable tips to implement immediately for lasting results.</li>\n	</ul>\n	</li>\n</ol>\n</div>\n
LOCATION:The Stream 1 State Road Newaygo\, MI 2nd Floor Parking behind off of Wood St. next to Sui Generis Home Furniture
UID:e.1709.42077
SEQUENCE:3
DTSTAMP:20260414T222629Z
URL:https://www.rivercountrychamber.com/events/details/business-resource-luncheon-customer-service-culture-42077
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