Financial Counselor - Grant
Full Job Description
Location: Grant, MI
Benefits: Full benefit package including health, dental, life and disability, PTO, and 401K
Employment Type: Full Time
Site: Grant Description: The general function of this position is to assist patients in identifying the nature of any outstanding balances to increase point-of-service collections and to facilitate the financial assistance program enrollment process.
Collections experience highly preferred.
Understands and has the ability to demonstrate the importance of exemplary customer service.
Ability to exercise critical thinking skills, multi-task, take initiative, and take ownership to follow through with responsibilities according to established policies and procedures.
Ability to work cooperatively as a productive member of a team. Ability to use multi-line phone system, computer systems, and general office equipment.
Ability to type proficiently and understand the keyboard. Trustworthiness and accuracy in money-handling.
Ability to adapt to change and new technologies to perform successfully.
Ability to comply with HIPAA laws and accreditation requirements.
Ability to correspond and access databases preferred.
High School Diploma or equivalent is required.
Familiarity with basic functions of a computer.
Entry Level Position