• Financial Counselor - Grant

    Posted: 06/06/2021

    Job details

    Job Type
    Full-time
     

    Full Job Description

    Location: Grant, MI

    Exempt/Non-Exempt: Non-Exempt

    Benefits: Full benefit package including health, dental, life and disability, PTO, and 401K

    Employment Type: Full Time

    Site: Grant Description: The general function of this position is to assist patients in identifying the nature of any outstanding balances to increase point-of-service collections and to facilitate the financial assistance program enrollment process.

    Bilingual preferred.

     

     

    Qualifications:

    Collections experience highly preferred.

    Understands and has the ability to demonstrate the importance of exemplary customer service.

    Ability to exercise critical thinking skills, multi-task, take initiative, and take ownership to follow through with responsibilities according to established policies and procedures.

    Ability to work cooperatively as a productive member of a team. Ability to use multi-line phone system, computer systems, and general office equipment.

    Ability to type proficiently and understand the keyboard. Trustworthiness and accuracy in money-handling.

    Ability to adapt to change and new technologies to perform successfully.

    Ability to comply with HIPAA laws and accreditation requirements.

    Ability to correspond and access databases preferred.

    Requirements:

    High School Diploma or equivalent is required.

    Familiarity with basic functions of a computer.

    Entry Level Position

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