Business Resource Luncheon: Reputation Management

Description

Our Business Resource Luncheon is a series of hour-long lunch & learns designed to equip local small businesses with practical tools, fresh ideas, and meaningful connections. Each session features a new topic led by an experienced presenter, focusing on the real challenges and opportunities that matter most to our business community. Enjoy a locally catered lunch while you learn, engage, and build the skills that help your business thrive.

Join us as Troy Baker, CFO of the Better Business Bureau, presents on Reputation Management, designed to help business leaders and professionals protect, build, and leverage their brand in today’s fast-moving digital landscape.

Attendees will walk away with practical strategies for managing online reviews, responding to customer feedback, and maintaining a strong, credible presence both online and in the community.

Participants will gain insight into:

• Proactive reputation-building strategies
• How to respond to negative feedback effectively
• Tools for monitoring your business reputation
• The impact of reputation on customer trust and growth